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Find and fix a missing piece 2 min read

Fix an outdated fact in AI memory

Find the old fact and its source, write an explicit correction with a date and scope, and use the product’s available controls to update or remove the stale record. Then test a fresh retrieval.

Say what the correction replaces

“November works” is ambiguous if an earlier chat said October. “The launch date is now 12 November; this replaces the October target” is much easier to interpret. Name the project so the correction does not spread to unrelated work.

Check whether the old statement was ever a confirmed fact. Sometimes the problem is an idea being stored or summarized as a decision. In that case, correct the status as well as the value.

Test outside the correction chat

The current chat already contains your correction, so a correct answer there does not prove stored memory changed. Use a fresh request in a connected assistant and ask for the supporting source.

If both versions appear, inspect their dates and scope. Preserve the old source when it explains a past action, but avoid presenting it as the current instruction. If you cannot resolve a record through the available controls, contact support with a narrow description rather than sending your full archive.

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A correction with a clear scope

An illustrative template. Replace the details with material you are allowed to share.

Correction for the Paper Kite launch plan, dated [date]: the announcement is now 12 November. This replaces the earlier October target. It applies only to the announcement, not the beta start date. The beta date remains unconfirmed. Use the updated decision for future planning and keep the earlier date labeled as superseded.

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Keep the context. Check the source.

Review Dray memory and its supporting references when a result is stale. The data notes distinguish pausing, removing content, and revoking access; those actions are not interchangeable.

Dray is in beta. Available sources and connections depend on your setup. Read the data notes before granting access.

Sources & next reads

Product details are grounded in the guides below. Example projects and prompts are illustrative, not customer results.