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Find and fix a missing piece 2 min read

A chat handoff says the source is unavailable

Check that the source was captured and synced, then confirm the destination can read Dray through its own connection. Ask it to report an access failure instead of continuing from a guessed summary.

A prepared prompt is not proof of a readable source

A destination can open with a well-formed request even when the source has not finished syncing. Check the source state first. Repeatedly sending the same prompt will not repair missing data or an authorization problem.

Next, confirm the destination account and tools. A connection in one assistant does not authorize another. If the client exposes a tool error, keep the sanitized error and the time of the request for diagnosis.

Use a smaller fallback when the task cannot wait

You can write a checked brief or paste an approved excerpt into the destination. Make clear that this is the supplied context, not a complete copy of the original chat. Leave out unrelated messages and files.

Do not use a public share link merely to get around a private connection failure. That changes the access boundary. Review what the link exposes and who can open it before choosing that route.

TAKE THIS WITH YOU

A safe retry request

An illustrative template. Replace the details with material you are allowed to share.

Try to read the referenced source once. If access fails, report the failure and stop. Do not infer the contents from the conversation title. If the source is available, confirm its topic and the current decision before continuing with the task.

USING THIS WITH DRAY

Keep the context. Check the source.

Dray’s handoff requires a captured, synced source and a connected destination. It can include stored files in the source scope; review those before retrying.

Dray is in beta. Available sources and connections depend on your setup. Read the data notes before granting access.

Sources & next reads

Product details are grounded in the guides below. Example projects and prompts are illustrative, not customer results.